Shipping policy

THERE MAY BE DELAYS OUT OF OUR CONTROL DUE TO COVID-19 RESTRICTIONS AND NATURAL DISASTERS.

 

NATIONAL SHIPPING (AUSTRALIA)

We process orders excluding aerosols through Australia Post. All orders will be processed on the same day, if not the next, and tracking details will sent directly to you. We recommend keeping track of your order being present for delivery. 

We send orders directly to your given address, we recommend double checking your address before finalising your order, or contacting us immediately of any mistakes or changes. However, we are happy to help as much as possible to make sure your order arrives safely.

TIME EXPECTANCIES

STANDARD  - 1-8 BUSINESS DAYS

EXPRESS - 2-4 BUSINESS DAYS

*All orders are dependant on your location. Rural addresses may take longer.

*No aerosols are available for domestic shipping. 

 

ROAD COURIER (DANGEROUS GOODS)

All orders containing aerosols will be held until proof of age is confirmed. These orders are only sent via a road courier for safe transport as spray paint is classed as a dangerous good. This delivery service may take 1-10 business days. You will be provided with all tracking details and we recommend being present for the delivery.

*This a dearer flat rate service and we highly recommend placing larger aerosol orders to outweigh the cost of postage.

 *We only transport orders with aerosols, once approved, via our Road Courier shipping option. We will hold any orders with other chosen shipping methods until further payment up until 3 days

 

INTERNATIONAL SHIPPING

We are happy to deliver orders any in the world and all orders are processed through Australia Post. We cannot give any exact estimate of time it will take until delivery, as there are many factors to cause delays out of our completely control.

We send orders directly to your given address, we recommend double checking your address before finalising your order, or contacting us immediately of any mistakes or changes. All international orders require an email and phone number for delivery.

TIME EXPECTANCIES  

STANDARD - 6-27 BUSINESS DAYS

*All orders are dependant on your location. Rural addresses may take longer.

*No aerosols are available for international shipping.

 

PURCHASING SPRAY PAINT

*We only transport orders with aerosols, once approved, via our Road Courier shipping option. We will hold any orders with other chosen shipping methods until further payment up until 3 days. 

To order spray paint, you are required by law to be of 18 years of age or over, for which you must provide identification via email including your order number to confirm. From the date of placing your order, we will not process and pack your order until receiving identification up until 3 days. Beyond this date your order will be cancelled and refunded.

If you have an account, we will confirm your account is attached to the ID and you can continue to order spray paint. We recommend this for your convenience.

Identification must match by name and date of birth.

Forms of Acceptable Identification:-

- Driver's Licence

- Passport

- Proof of Age

- Birth Certificate

All confirmations can be sent to sales@redbellyculture.com